Mass Notification Service
There are times when it’s necessary to deliver an important message to a large population base in a fast and efficient manner. Examples include a municipality that must alert its residents about a weather emergency or a business that needs to broadcast vital information to employees or stakeholders in multiple locations.
As part of our Specialized Answering Service offerings, Towne Answering Service provides a state-of-the-art Express Message mass notification platform we can customize to your municipality’s or organization’s unique needs. You’ll have the peace of mind of knowing you’ll be able to communicate your message effectively and efficiently to everyone who needs to know — and all without tying up your own systems.
Mass Notification System Tailored to Your Requirements
Our Express Message mass notification platform offers the flexibility to communicate urgent as well as non-urgent notifications. We’ll work with you to develop a preloaded, quick-start database consisting of individuals who should be notified of specific situations. You’ll also experience easy management of contact lists, including bulk imports that can save time and hassles.
List members can also choose to receive messages in multiple formats — text messages, emails and phone calls — and you can elect to receive confirmation receipts.
Reach All List Members Quickly
When you need to provide prompt notification, you can count on our Express Message Service to get the job done. Our message delivery capabilities include:
- Text Message (SMS): 10,000 per hour
- Notification Calls: Up to 5,000 per hour**
- Email: Sent instantly regardless of volume
- **Higher call rates available**
Other Express Message Service Features and Benefits
Specifically designed for small and midsize communities, our Express Message Service enables unlimited use instead of pay-per-use. Your rates remain fixed regardless of how often you use the service. Additionally, there are no long-term commitments. The user-friendly Web portal widget allows residents or list members to sign up with ease.
When the borough’s new automated calling system was used to inform residents that a snow emergency had been declared, the results were outstanding. “It seemed to work rather well…… it was by far the best response we’ve ever had for a snow emergency.”
Example of a Practical Express Message Service Application
Here’s one of many examples in which our Express Message Service can benefit a municipality. Suppose you’re the mayor of a small borough that’s bracing for a severe winter storm. Our service enables you to provide a timely mass notification by telephone, email or text message to your residents about the need to remove their vehicles from designated snow emergency routes.
This will allow snow plows to keep these streets clear, facilitate the movement of police cars and emergency vehicles and aid in snow removal efforts after the storm passes.
Read more about this real-life example of mass notification at work.
Contact Towne Answering Service to Learn More About Express Message
Learn more about the many benefits of Express Message mass notifications and how we can customize the service to suit your municipality or business operation. Give Towne Answering Service a call at 215-723-4316 today.
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